Learning Outcomes

Introduction to Salon Management

Human Resource Management in Salons

Salon Marketing and Branding

Customer Service Excellence in Salons

Salon Financial Management

Salon Technology and Innovation

Lesson Summary

In this module, you will begin with the basics of salon operations before diving into the intricacies of human resource management in salons. You will learn about online presence and reputation management. The essentials of customer service, financial management, and the latest in salon technology, will add further value to your learning.

Course assessment

This free online service management course covers the business aspects of setting up and managing a personal care salon.

Salon services represent a rapidly growing industry and this course goes through the basics of managing such establishments. We provide an overview of the salon industry and its operational elements. The course explores the vital aspects of managing human resources, marketing, customers, finances and technology upgrades in easy-to-understand language. This course suits anyone looking to run or work in a personal care salon or set up their own.

12 Best Data Science Courses for 2025

Chinese Edtech Pivots: Well-rounded Education, Hardware, Agriculture E-commerce, Fast-Food, Garments, and More

900+ Open University Free Certificates

200+ Cursos Online da FGV com Certificado Gratuito

Coursera’s New Deal with Google Could Cost the Company Millions

6 Best Courses to Become an Influencer in 2025

Black Friday 2024: 50+ Online Learning Deals

9 Best Quilting Courses for 2026: Turn Fabric Scraps Into Heirlooms

Duolingo’s Restaurant Side Business Tops $1.3M

Learn English as a Second Language (ESL) with Hundreds of Courses & Sites

Coursera’s 2025 Strategy: Focusing on Campus, Scaling Back Degrees

9 Best Cinema 4D Courses for 2025: Navigating the 3D Universe

Can an AI Teach AI? Learning From an Avatar

6 Best Influencer Marketing Courses for Marketers

7 Best Low-Code/No-Code Development Courses for Beginners in 2025

Coursera Q4 2025: 197M Learners, ~$197M Revenue, ~$27M in Losses